Support

Real help from the people who built OrderDocs — usually within one business day.

Email us at hello@da1yn.com with your store URL and what you're trying to do, and we'll sort it out.

Common questions

Nothing shows on my document. Make sure the order has line items and that you've picked the right document type in the preview.
My logo or details won't appear. Open Design, upload your logo and fill in your business details, then wait for the "Saved" tick.
How does the free plan work? Free covers up to 50 orders a month. Paid plans raise that limit — you only pay for volume, never per feature.
Can I change what a document shows? Yes — every field has a toggle, and Starter and up unlock the drag-and-drop layout editor.